1. Service. The service consists of a visit to Talampaya National Park with a tour guide and transportation in a specialized and authorized vehicle along a circuit covering its main attractions and culminating at Talampaya Canyon. The company provides transportation from the Park’s operations base, located at Route 76, km 147, Province of La Rioja. The circuit includes transportation departing from the operations base at the indicated address and is responsible for returning visitors only to the starting point of the excursion. The company does not provide transportation services to or from Talampaya National Park; transportation to the operations base is the sole and non-transferable responsibility of the visitor.
2. Acceptance. Once the visitor accepts these Terms and Conditions, a reservation for the selected excursion, on the chosen date and time, shall be deemed confirmed. In this regard, the service is valid and binding upon Volterra S.R.L. according to the information stated in the Service voucher. The visitor declares that they are of legal age and have the legal capacity to purchase the services offered by Volterra S.R.L.
3. Hours. Visitors must arrive at the National Park 45 minutes prior to the reserved time. Otherwise, it will be considered a no-show. The excursion schedules available for booking are those published on this website; additional time slots may be enabled depending on demand requirements or decisions made by the National Parks Administration. To inquire about other schedules, visitors must contact the Reservations Department by email at informes@talampaya.com or by phone at +54 9 351 217-1350 or +54 9 351 216-7424, Monday through Friday from 9:00 AM to 8:00 PM and Saturdays from 5:00 PM to 8:00 PM.
4. Prices. Prices are expressed in Argentine Pesos ($).For reservations in “confirmed” status, the rate in effect at the time of the visit to the Park shall apply. The excursion price does not include the entrance fee to the National Park, which must be paid at the Park on the day of the visit or through the National Parks website using a credit card. La Rioja Resident Rate: To apply this rate, visitors must present a valid ID (DNI) showing domicile in the Province of La Rioja upon entry to the Park. Otherwise, they must pay the applicable “Adult” and/or “Child” rate. For reservations made under a discounted rate without proof of domicile in the province, visitors must pay the difference corresponding to the applicable “Adult” and/or “Child” rate, based on the rates in effect at the time of the visit, in order to access the service. Reservation Only: If the visitor makes a reservation only and chooses to pay at the Park, please note that the voucher does not guarantee a price freeze. In the Experiences section, within each offer, the corresponding rates and their validity periods are indicated. In the event of any pricing error published at any stage of the reservation process, such price shall be considered an offer under Article 7 of Law 24,240 (Consumer Protection Law), and therefore the visitor shall have the right to have such price honored if it has been accepted. However, if the error is corrected or the price updated and published in the corresponding service rate section, it shall be considered a revocation of the offer. From the moment a new price is published or an error corrected, the newly published price shall prevail.
5. Mercado Pago. These Service conditions shall fully apply in cases where the visitor makes a Reservation and Payment using the Mercado Pago platform. Without prejudice to the foregoing, the Terms and Conditions of said platform shall also apply: https://www.mercadopago.com.ar/ayuda/terminos-ycondiciones_299.
6. Changes. Changes to purchases and reservations will be allowed provided there is availability in the newly selected schedules and that such changes are requested at least 10 days in advance. To modify a reservation, please contact informes@talampaya.com.
7. No show. In the event of a no-show, the client shall not be entitled to any refund of the amount paid, except in duly justified and documented cases. Failure to comply with the required arrival time (45 minutes before the scheduled departure) shall entitle the Company to dispose of the reserved spaces without any right to claim. A new time slot may only be assigned if availability exists.
8. Cancellations. Cancellations must be made at least 10 days prior to the visit in writing to informes@talampaya.com. In the case of cancelling a reservation already in “confirmed” status, no additional charges shall apply. For reservations already paid, the amount will be refunded minus a 5% administrative fee. The following special conditions apply: Long weekends and July holidays: Cancellations for reservations corresponding to long weekends must be made, without exception, at least 5 days prior to the visit date. Failure to comply with this deadline will result in no refund; the visitor may only reschedule the visit subject to availability. Balcones Reservations: The permitted age range for this excursion is clearly and repeatedly informed during the purchase process. If a visitor makes a reservation without meeting the required age range, no refund shall apply and they will not be allowed to participate in the trekking experience, as this is an exclusive requirement for safety and operational reasons. Right of Withdrawal: Pursuant to Articles 32 and 33 of Law 24,240, the consumer has the right to revoke acceptance within 10 calendar days from the execution of the contract without any liability. In this case, return expenses shall be borne by the seller.
9. Suspension of Service due to Force Majeure. In cases where the National Parks Administration decides to suspend the service due to rain, strong winds, road closures, or other events preventing the normal start of the excursion, the excursion shall be rescheduled. If the visitor is unable to attend at the rescheduled time, they shall be entitled to a refund of the amount paid. If, once the contracted visit has begun, it cannot be completed due to duly justified reasons or force majeure, the client shall be entitled to a partial refund based on the portion of the tour completed and services received, as quantified by Volterra S.R.L.
10. Update policy. This Site may be discontinued at any time and the information published herein may be totally or partially modified in any manner by Volterra S.R.L. without prior notice, without generating any right to compensation in favor of third parties. You are therefore invited to review these Terms and Conditions each time you visit our website.
11. Business information
    Company Name: Volterra SRL
    Legal Address: San Martín 80 – Villa Unión – La Rioja – CUIT: 30-70800368-5
    Tel: +54 9 351 217-1350 | +54 9 351 216-3840 | Email: informes@talampaya.com

The purchase of any of our services implies acceptance of the general conditions described in this document.